Field service management: field service automation, field service software
E - Drive Technology Ltd. is an automotive, fuel logging and telematics solution provider specializing in field service management and field service automation.
After 18 years of activity, more than 1,500 satisfied customers worldwide and more than 60,000 installed vehicles, E – DT is continuing to work constantly in order to identify, implement and develop new products that will provide its customers the most efficient field service communication and field service control.
E – DT's field service system and field service software assist its costumers to achieve full control over the vehicle fleet. Our field service management system provides our clients the ability to communicate and exchange data with remote vehicles via our wireless field service two way system. Using our field service technology enables our customers to gain an edge in a highly competitive market, reduce operational costs and increase revenues.
Cut your mobile field service operational expenses
E – DT provides a field service automation solution that allows our customers to work more efficiently and therefore cut their expenses. Once the mobile field force automation is completed, our clients acquire field service tracking ability and full command over the vehicle fleet. Detailed information about each vehicle flows to a central data base, and there it is analyzed by our mobile field service software. With detailed and updated information available, mobile field service management is easier and more efficient than it ever was. Better work plans can be made since all factors are taken into consideration, reckless driving or personal use of the vehicle can be tracked easily, and unexpected changes are dealt with immediately and in the most efficient way. The ability to deal with the factors aforementioned results in less mileage per day, reduced fuel consumption, overtime payment and vehicle repair costs.
Increase revenues through efficient field service management
Mobile field service organizations today must deal with clients demand for better and faster service. Today, in order to continue to withstand the increasing competition in the mobile field service sector, it is necessary to implement field force automation and field service communication solutions in order to assure constant flow of updated data between all elements of service operations. E – DT provides advanced technology and field service software that allows efficient flow and analysis of information – making travel routes planning easier and efficient and thus cutting delivery times and enabling the company to take more incoming calls.
E – DT's technology also improves field service scheduling.
Our field service scheduling software is connected to the main data base and provides our clients accurate data on incoming calls and vehicles' location as well. The service scheduling software enables the company to dispatch the closest available driver and provide clients with accurate appointment time.
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E-DT’s goal is to optimize the key elements of the Mobile Resource Management (MRM) Cycle
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Optimize deployment and productivity of mobile resources (fleets and workers)
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Improve the satisfaction of E-DT's clients' customers
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Reduce vehicle operating and maintenance costs (wear and tear)
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Maximize safety and security
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Improve driving performance
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Key information captured by FleetLog includes:
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Driver Identity
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Trip initiation and end time combined with mileage count
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Maximum speeds and number of times driver exceeded the speed limit – the system also can alert drivers if they are speeding
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Total idling time and instances of over-revving the engine
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Scheduled maintenance based upon mileage counts and time intervals
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Acceleration/deceleration – number of times the driver hit the brakes too hard or accelerated too quickly
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Black Box Analysis – In the event of an accident, the five minutes preceding the accident are recorded in one second increments to enable post-event analysis
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Automatic Vehicle Location (AVL)
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On-board navigation tools
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Integration of productivity tools via a PDA
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The FleetLog component products for Off-line data logging:
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